Privacy & Policy
At Shoptales, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit and make purchases on our website.
1. Information We Collect
We collect various types of information to provide and improve our services to you, including:
- Personal Information: When you place an order, sign up for our newsletter, or contact customer service, we may collect your name, email address, shipping address, phone number, and payment details.
- Non-Personal Information: We may collect data about your device, browser type, IP address, and browsing behavior on our website to improve user experience and personalize content.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Improve our website and customer experience
- Respond to inquiries and provide customer support
- Send marketing communications, promotions, or newsletters (only if you opt-in)
- Comply with legal obligations and prevent fraud
3. How We Protect Your Information
We take the security of your personal information seriously and employ a variety of industry-standard security measures to protect it, including encryption and secure payment processing. However, no method of transmission over the internet is 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.
4. Sharing Your Information
We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following instances:
- Third-Party Service Providers: We may share your data with trusted third-party service providers who assist with business operations, such as payment processors, shipping companies, and email marketing services.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests from governmental authorities.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us understand your preferences, track your activity on our site, and analyze trends. You can control cookie settings through your browser, but disabling cookies may impact your experience on our website.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Correct any inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
- Opt-Out: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in the email or contacting us directly.
7. Children's Privacy
Shoptales does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Please review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please feel free to contact us:
Email: info@shoptales.online
Phone: +92 3251856184
Mailing Address:
Shoptales Online Store
Deans Trade Center,
Saddar Cantt, Peshawar, KP, 25000